Try removing and reinstalling the printer. If you're having trouble connecting to a Bluetooth printer, see Fix Bluetooth problems in Windows. To learn more, see Why can't I get online? For more advanced help, see Fix network connection issues in Windows. If those check out and you’re still having problems, your PC may not be connecting to your wireless network. Read the instructions that came with the printer or check the printer manufacturer’s website for instructions about how to do this. Many printers have a menu option to test the printer’s wireless connectivity. Run the printer’s wireless connectivity test. To learn where this button is located on your printer and to find instructions about how to turn it on, see the instructions that came with the printer or check the manufacturer's website for instructions. Many printers have a button that displays a blue wireless icon when a wireless connection option for the printer is available.

Make sure the printer’s wireless option is turned on and available. Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems.Ĭheck the wireless connection (for wireless printers).